• How do I share my campaigns and find my ID for Scratcher?

  We don’t have full access to your account or all of your campaigns by default. You can choose to give us access either to the entire platform or to individual campaigns — depending on your needs. There are several ways to share access. Click on your account icon in the bottom-left corner, then select "Account." From there, go to "Support access" and click the toggle button to turn it green — it should say "Grant Scratcher support access to campaigns.": (https://storage.crisFew readers

• What is 'Add-ons' in the Platform?

  Adding Functionality with Add-ons To enhance your campaign with additional features, navigate to the Add-ons menu. This menu provides access to a range of functionalities, including: Integrations: Connect your campaign to third-party services. Tracking: Monitor campaign performance and user behavior. Embed & URL: Customize embedding options and generate campaign URLs. Products: Manage and display products within your campaign. Webhooks: Trigger custom actionsFew readers

• How do you invite new users to your account

  Inviting a New User To add a new team member to your account: Click "Invite User" From the User Management dashboard, click the Invite User button. Fill in the Required Fields: Name Email Address Assigned Role You can also include an optional personalized message with the invitation. Send the Invitation The system will send an email to the user with a registration link. (https://storage.crisp.chat/users/helpdesk/website/-/e/9/4/5/e9451fFew readers

• How to update your account settings

  Account page overview Your account page is the central hub for managing your company information and overall settings. Use this page to keep your details up to date and ensure smooth operations across your campaigns. By organizing key information and granting access to team members or agencies, the account page helps maintain a seamless workflow and improves overall campaign management. Company information Under the company section, you can: Upload and manage your company logo toFew readers

• How to adjust profile settings

  Information Under the Information section, you can: Upload a profile picture to personalize your account. Fill out fields such as your name, title, and other relevant details. (https://downloads.intercomcdn.com/i/o/b6dpzscr/1272950881/7ca6c15ddf8059b97043d35a4797/screenshot-stageappeun1scratcherin-20241202-101947.png?expires=1755604800&signature=b445fFew readers