• How to export data, see analyze and understand the dashboard

  How do I export a CSV-file? This is an empty example. Please go to the dashboard. Click on Participants, where you will find the ‘Export/Import’ button. You can select a specific date or leave it empty. In that case, all the required information will be included. (https://storage.crisp.cFew readers

• What is a 'draw'?

  You often need to create the prizes first in order to finalize your game layout. Random Draw – A winner is selected at the end of the campaign. To access this feature, go to the left-hand menu, click on ‘Prizes’, and then select ‘Draw’. Please note: This option is only available here because it applies to the entire campaign, not just the game itself. (https://storage.crisp.chat/users/helpdesk/website/-/5/7/a/e/57ae32d31670e800/d1fa8e57-950c-43d3-b347-ef379f11c4ura.pnFew readers

• What is the 'Cookies' element for?

  The Cookies element helps you manage user consent for cookies, ensuring your campaign complies with regulations such as GDPR and CCPA. You can customize its appearance and behavior to align with your brand. Key Features Customizable Text: Modify the message to explain your cookie policy. Consent Options: Provide clear accept or decline choices. Design Customization: Adjust fonts, colors, and positioning for a seamless fit with your campaign. Action Triggers: Define bFew readers

• How to set up a form: data fields, permission box, and terms & conditions

  Overview of the Forms Element The Forms element is a flexible feature that helps you collect important information from users during your gamification campaigns. It offers different types of fields and customization options to fit your needs. (https://downloads.intercomcdn.com/i/o/b6dpzscr/1523532117/beb38e925db104348a5a37ab7c0d/image.png?expires=1755604800&signatureFew readers

• What is 'Audience' in the platform

  Audience is an overview of all the participants you have on your campaigns and provides an option to segment participants though filters. (https://downloads.intercomcdn.com/i/o/982113248/25018d7c6be28158dcd1375e/screenshot-platformscratcherio-20240305-130649.png?expires=1755604800&signature=90b21f4de61566915ae31fe5cb7f1b3a00e5fa8b1e86950afd4cac74d1d14305&req=fSglF8Few readers

• How can I view all my campaigns

  Overview Manage all your campaigns and get a clear view of which ones are active and performing best. Use filters to find the specific campaigns you need. To create a new campaign, simply click "Manage" in the menu: ​ (https://downloads.intercomcdn.com/i/o/982096835/ae851585148297cd7cb4cfd2/screenshot-platformscratcherio-20240305-125119.png?expires=1755604Few readers

• How to use 'Plan' to schedule future campaigns in the dashboard

  Plan all your activities in Plan and get an easy and clear overview on a weekly, monthly or yearly basis. Plan is the option to have an overview of your upcoming campaign plans to make sure you don't miss any important campaigns. You will find the plan in the left-corner menu: (https://downloads.intercomcdn.com/i/o/b6dpzscr/1523562067/25e78f0e377b56100e836cd2e590/image.pFew readers

• What is 'Timezones'?

  When creating a new campaign you are asked to choose a country & timezone. This articles explains why its important to make the right choices. Timezone When creating a new campaign, the country and the timezone is set to be default to the country & timezone of your scratcher account. Be aware of choosing the right timezone when creating a campaign, that is published in a new country. (https://storage.crisp.chat/users/helpdesk/website/-/4/f/1/4/4f14c405546bb000/de3a264d-f993-4e6a-b717Few readers

• What is a 'workspace'?

  Multiple Workspaces: When and How Multiple workspaces are typically available to: Agency and Enterprise Accounts: These account types inherently support multiple workspaces. Invited Users: If you're invited to multiple accounts, you'll have access to their respective workspaces. Additional Workspaces: You can purchase additional workspaces as an add-on feature to expand your account's capacity. Accessing Workspaces (https://storage.crisp.chat/users/helpdesk/websiFew readers

• What is 'Analyze' in the platform for?

  Analyze gives you an overview via dashboards of your various campaigns. You can view a specific campaign or create your Global dashboard. Share dashboards with others who can access them outside the platform. Data is updated every 15 min. Global dashboards The global dashboard allows you to create a total dashboard. It can be on all campaigns or selected ones. Here you can freely set up the dashboard as you wish by adding various widgets to your dashboard. (https://storage.crisp.chat/Few readers

• What is a 'wallet'?

  Allow your participants to collect their winnings via a wallet and redeem them digitally whenever they want. Wallet collects the prizes on one page and gives an overview of which prizes you have redeemed, won or which have expired. Wallet Wallet is an add-on to your campaigns. This allows your participants to collect their winnings in a wallet and redeem them digitally whenever they want. Wallet collects the prizes on one page and provides an overview of which prizes you have redeemed, wFew readers