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Articles on:Setup & technical guidelines
This section contains articles that explain campaign testing before launch, integrations, and information about the different tracking options available on soci

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  • Guidelines for all our games
  • About us
  • Setup & technical guidelines
  • Editor, emails and prizes
  • Editor & elements
  • General Campaign Settings
  • Integrations & API
  • Welcome to the Scratcher platform
  • Workspace & Agencies
  • Account Management
  • How to set up tracking for SoMe channels?
    If you want to set up tracking for different channels, open the campaign, go to the “Add-ons” section: (https://downloads.intercomcdn.com/i/o/b6dpzscr/1558627230/ce4c4f81e011126484a2ab3b225f/image.png?expires=1755604800&signature=3264a566e379b7f5c25f98f1bf08e5eae0cf34dd885a4e49b1fb5e29735a1839&req=dSUiHs98moNcWfMW1HO4zbq7SubFZmSnuEltCWEi4ApLIKnr3xOMSZZ%2B4Umm%0Avuy4Mu0Y8cFew readers
  • How to run a test on data before going live with a campaign
    Once you've added an integration, it may be connected at the account level, but please remember: it's not automatically applied to individual campaigns. (https://downloads.intercomcdn.com/i/o/b6dpzscr/1558710471/527a40bd9483c9925ea1c8fa5948/Sk%C3%A6rmbillede+2025-06-06+kl+105221.png?expires=1755604800&signature=82566ba9657e286a5b3f5c11ecbdb51e338a365ee2a205Few readers
  • How do I set up my general email address for sending emails in Scratcher?
    To get started, add the email address you want to use as the sender (e.g., info@name.com) in your Scratcher settings. Follow these steps: Go to Account (left corner) Click on Data & Access Navigate to Email Domains Click + Add Sending Email This will allow you to register the sender email you'd like to use in your campaigns. ​ (https://doFew readers
  • Everything you need to know about dashboard, participants and your campaign data
    Important notes on data interpretation for Christmas & Advent campaigns In the Christmas and Advent campaigns, there are many participants — which is fantastic. However, we’ve noticed that our customers are great at thinking outside the box, which sometimes means the setup doesn’t follow Scratcher’s original methods or logic 1:1. As a result, certain data points may carry a slightly different meaning. For example, if you are not using actual prize pages but instead repurpose them as a “TFew readers
  • Standard Template for Terms and Conditions (Danish & English)
    Here you can find the standard template for our Terms and Conditions in both Danish and English. General Terms and Conditions for Participation The provider of this contest is: Company Name: Address: Postal Code & City: Phone: VAT Number: How to Participate: Click on “Participate” and complete the form with your name and email. Participation is limited to one entry per person. No purchase is necessary to enter. Eligibility: Employees of "Company Name" and their immediate faFew readers
  • Images, and game asset sizes
    We have some general sizes for desktop and mobile, but keep in mind that the final dimensions depend on the pixels provided by the designer for each image and can be adjusted directly within the platform. Because of this, we cannot provide exact sizes—it depends on your files. You can get a general idea from your Customer Success (CS) team based on the files you already have. If images appear low quality, it is usually because they don’t have the correct resolution. Here are some standard measuFew readers

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