Integration Setup
Adding Integrations – Setup Guide
There are three ways to add and manage integrations in the platform. All options allow you to connect external systems and ensure that data is correctly transferred from your campaign.
1. Account-Level Integrations
The first option is to set up integrations at account level.
How to access:
- Go to your Account
- Open the main menu overview
- Select Integrations
Here you will find a full overview of all available integrations.
Setup:
- Click on the integration you want to use
- Follow the step-by-step configuration inside the platform
- Map the required fields according to your setup
If your integration is not available in the list, please contact Scratcher so we can explore alternative options.
2. Form-Level Integrations
The second option is to add integrations directly within a form.
How to access:
- Go to your campaign
- Open the Form Settings
- Navigate to the sections:
- Form
- Fields
- Integrations
Setup:
- Select Integrations
- Add the desired integration
- Follow the setup flow step by step
- Map your fields between Scratcher and your external system
You can also access this via the campaign flow under Step 3 → Connect, where integrations can be configured in the same way.
3. Connect-Step Integration
How to access:
- Go to step 3 in the editor
- Open the Connect
- Navigate to integration
Field Mapping
It is important to ensure correct field mapping between systems.
- Scratcher uses predefined fields
- These must be matched with your external system fields
- Make sure all required data points are connected correctly
Incorrect mapping may result in incomplete or missing data transfers.
Testing (Very Important)
Before going live, you must always test your integration.
Recommended test flow:
- Check the live campaign URL
- Complete the full user journey
- Submit a test form
- Verify that data appears correctly:
- In the Scratcher dashboard
- In your external system
This ensures that the integration is working as expected before launch.
Support
If you are unsure about setup or encounter any issues, please contact the Scratcher team. We can help configure the integration or involve a developer if needed.
Updated on: 24/04/2026
Thank you!